2nd dispatcher claims she couldn't hear teen trapped in van

Irene MckinneyApr 14, 2018

"Send officers immediately. I'm nearly dead". A relative found the teen and the minivan almost six hours later.

With Seven Hills lying on the border between Cincinnati and Columbia Township, Hamilton County Sheriff's Office Spokesman David Daugherty told WLW that communication between city and county emergency dispatchers can be delayed since they can't dispatch each other's units.

Officials say Plush called 911 twice begging for help, giving details of his location and a description of the minivan. While Plush was not near his phone, he was able to call 911 using Apple's Siri function.

In May 2017, she also "vented" on the social media site, saying, "I'm always at work and working overtime... all it does [is] makes us hate our job and hate the people that are off for months..."

A 911 dispatcher who may have failed to provide crucial information to officers responding to the frantic calls of a trapped OH teen has been placed on administrative leave.

Just after 3 p.m. Tuesday, Kyle Jacob Plush called 911 panicking.

A Hamilton County sheriff's deputy checked the area again at 3:48 p.m.to no avail. "I believe if we had a little bit clearer, more accurate information we could have found the vehicle".

The autopsy revealed he died of asphyxia, a condition arising when the body is deprived of oxygen. The call lasted under three minutes and disconnected.

Kyle Plush suggested a 911 dispatcher that he was trapped inside a 2004 Honda Odyssey.

A Honda spokesperson said the vehicle - a 2004 Odyssey - was never the subject of a seat-related recall and that "our hearts go out to the victim's family during this hard time".

Plush said several times he was "at Seven Hills", though the operator apparently did not hear clearly or understand what he meant.

While investigating the incident, authorities learned that the 911 operator who took Kyle's second call failed to get the make, model, and color of his van. "Honda does not have any specific information from which to definitively determine what occurred in this incident".

A teenage boy trapped inside a minivan in a parking lot near the Cincinnati school he attended told a 911 dispatcher, "I probably don't have much time left, so tell my mom I love her if I die".

A passerby called police at 8:56 p.m., and dispatch requested police and ambulance minutes later.

Cincinnati Police Chief Eliot Isaac has directed an internal investigation into the actions of all employees involved in this case.

The manner of death was accidental, the coroner's office said.

"Horrific, horrific situation to come across as a parent", Cincinnati Police spokesman Lt. Steve Saunders said Thursday in a phone interview.

In a letter sent to Seven Hills families Tuesday morning, school spokeswoman Chris Hedges called the death "a tragic accident".

The operator then spoke to an unidentified deputy trying to locate Plush.

"The school's counseling staff, assisted by outside grief counselors, are providing ongoing support to our community, our students and their families, as well as our faculty and staff", the school said.

Mercy Montessori, where Plush was a student from kindergarten to sixth grade, said in a statement, "He was an inspiration to many children and teachers at Mercy Montessori". However, now that we are hearing reports the 911 operator says she couldn't hear Kyle, that audio and the audio quality becomes extremely relevant in the investigation and should not be censored from the public.

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